Contact us
For medical advice or care planning, call 020 - 43 00 30 (within Sweden), they will help you with questions regarding your health and the extent of the medical insurance.
If you have any complaints regarding the administration of the medical insurance, call our complaints desk at Provins Insurance.
If you have complaints regarding a claims handling, primarily contact the care planning service at 020 – 43 00 30; if they fail to satisfy you there are various ways of complaining in writing on the handling or decisions in a claim issue. The best ways are found in the terms of the insurance available here on the web site.